Returns & Exchanges
At Cahaba Cycles, we want you to be completely satisfied with your gear and offer a 30-day return window on most items in new, unused condition. Whether you need a different size or a different style, our team is here to ensure you find the perfect ride.
Verify Eligibility
Ensure your item is in its original packaging with all tags attached and shows no signs of wear or installation.
Gather Documentation
Locate your original sales receipt or order confirmation email to facilitate a faster processing time for your refund.
Choose Your Return Method
Bring your item to any of our local Cahaba Cycles retail locations for an immediate exchange or mail it back to our main distribution hub.
Receive Your Refund
Once our technicians inspect the returned equipment, we will issue a credit to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing