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Returns & Exchanges

At Cahaba Cycles, we want you to be completely satisfied with your gear and offer a 30-day return window on most items in new, unused condition. Whether you need a different size or a different style, our team is here to ensure you find the perfect ride.

1

Verify Eligibility

Ensure your item is in its original packaging with all tags attached and shows no signs of wear or installation.

2

Gather Documentation

Locate your original sales receipt or order confirmation email to facilitate a faster processing time for your refund.

3

Choose Your Return Method

Bring your item to any of our local Cahaba Cycles retail locations for an immediate exchange or mail it back to our main distribution hub.

4

Receive Your Refund

Once our technicians inspect the returned equipment, we will issue a credit to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing